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Responsible Gaming

Responsible Gaming – Pin-Stars Casino

At Pin-Stars Casino (https://pin-stars-casino.net/), we are dedicated to creating a gaming environment that is fun, fair, and responsible. While online gaming is an exciting form of entertainment, we recognize the importance of maintaining control and ensuring that players gamble responsibly. To support this, we provide tools, resources, and assistance to help you manage your gaming habits effectively.

Our Responsible Gaming Commitment

We believe that every player should enjoy gaming responsibly. To promote a safe gambling environment, we:

  • Offer player control tools to manage deposits, losses, and session limits.
  • Provide access to responsible gambling resources for players who need support.
  • Implement strict age verification protocols to prevent underage gambling.
  • Educate players on best practices for maintaining a healthy gaming balance.

Recognizing Problem Gambling

Gambling should be an enjoyable activity, but if it begins to negatively impact your life, it may be time to reassess your habits. Warning signs of problem gambling include:

  • Spending more money or time on gambling than planned.
  • Feeling anxious, stressed, or guilty about gambling.
  • Trying to recover losses by increasing bets.
  • Neglecting work, family, or personal responsibilities due to gambling.
  • Borrowing money or using essential funds to place bets.
  • Hiding or lying about gambling activities from others.

If you identify with any of these signs, we strongly recommend using our responsible gaming tools or seeking external support.

Responsible Gaming Tools

To help players maintain control over their gambling, we provide a range of self-regulation tools accessible via your account settings or by contacting our Support Team:

  • Deposit Limits: Set a maximum amount you can deposit daily, weekly, or monthly.
  • Loss Limits: Control the maximum amount you can lose within a set period.
  • Bet Limits: Restrict how much you can wager per session.
  • Session Time Limits: Manage the duration of your gameplay to avoid excessive play.

Once applied, any increase in limits will be subject to a cooling-off period before implementation.

Self-Exclusion & Account Restrictions

If you need a break from gaming, we offer self-exclusion options:

  • Short-Term Cooling-Off Periods: Temporarily disable your account for a set period.
  • Long-Term Self-Exclusion: Restrict access to your account for six months to five years. Once activated, this restriction cannot be lifted until the selected period ends.
  • Permanent Account Closure: If you decide that gambling is no longer suitable for you, you can request a permanent account closure.

Attempting to open a new account while self-excluded is a violation of our Terms of Service and may result in a permanent ban.

Preventing Underage Gambling

We strictly enforce an 18+ age requirement and use stringent age verification procedures to ensure compliance. However, parents and guardians can also take measures to prevent minors from accessing gambling platforms.

To help protect minors from underage gambling:

  • Always log out after playing.
  • Avoid storing login credentials on shared devices.
  • Utilize parental control software such as:

If you suspect a minor has gained access to our platform, please contact our Support Team immediately.

External Support & Assistance

If you or someone you know is struggling with gambling, professional support is available. The following organizations offer confidential assistance:

  • Gambling Therapy – International support network for problem gamblers.
  • Gamblers Anonymous – A peer-support group for those recovering from gambling addiction.
  • GamCare – A UK-based organization offering counseling and gambling support services.
  • BetBlocker / GamBan – Software designed to block access to gambling websites.

We encourage players facing gambling-related difficulties to seek professional guidance and utilize our self-exclusion tools when necessary.

Need Help? Contact Us

Our Support Team is available 24/7 to assist with responsible gaming inquiries, account restrictions, and self-exclusion requests. These services are provided free of charge.

At Pin-Stars Casino, we are committed to providing a safe, fair, and responsible gaming experience. If you need assistance, don’t hesitate to reach out at https://pin-stars-casino.net/.