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Privacy Policy

Privacy Policy – Pin-Stars Casino

At Pin-Stars Casino (https://pin-stars-casino.net/), we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, process, and protect your data while providing a seamless and secure gaming experience. By using our platform, you agree to the terms outlined below.

1. Information We Collect

To enhance your gaming experience and meet security and legal requirements, we collect and process the following types of data:

  • Account Details: Information provided during registration, including name, email, and contact information.
  • Financial Transactions: Records of deposits, withdrawals, bets, winnings, and bonus usage.
  • Communication Records: Messages exchanged via email, live chat, and customer support interactions.
  • Responsible Gaming Data: Activity monitoring to uphold responsible gaming practices.
  • Third-Party Verification Data: Identity checks, fraud prevention data, and credit history validation.
  • Technical & Device Information: IP address, browser type, device specifications, and operating system details.
  • Gameplay Insights: Session durations, wagering history, and gaming behavior.
  • Usage Analytics: Browsing activity, platform interactions, and navigation tracking.
  • Anonymized Data: De-identified data used for research, service enhancements, and statistical analysis.

2. How We Use Your Data

Your personal information is processed for the following purposes:

  • Account Management: Facilitating account creation, profile updates, and user verification.
  • Security & Compliance: Preventing fraud, ensuring fair play, and complying with legal requirements.
  • Responsible Gaming Enforcement: Monitoring gambling habits and offering player protection tools.
  • Marketing & Promotions: Sending bonus offers, tournament invitations, and platform updates.
  • User Experience Optimization: Enhancing platform performance and personalization based on user preferences.
  • Regulatory Compliance: Adhering to Know Your Customer (KYC) and Anti-Money Laundering (AML) guidelines.
  • Customer Support Services: Resolving account inquiries, disputes, and transaction-related concerns.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve platform functionality and personalize user experiences. Cookies help us:

  • Remember your login details and preferences.
  • Analyze traffic and optimize website performance.
  • Deliver targeted promotions and relevant offers.

You can manage your cookie preferences via your browser settings. However, disabling cookies may affect certain features of the website.

4. Data Sharing & Third-Party Disclosures

We do not sell or trade your personal data. However, in certain circumstances, your data may be shared:

  • Regulatory & Legal Compliance: If required by law enforcement agencies or regulatory bodies.
  • Fraud Prevention & Security: To detect and prevent fraudulent activities in collaboration with security partners.
  • Service Enhancements: With analytics and research providers in an anonymized form to improve our services.

5. Your Rights & Data Control

As a Pin-Stars Casino user, you have the right to:

  • Access and review your stored personal data.
  • Request corrections to inaccurate or outdated information.
  • Restrict or object to certain types of data processing.
  • Request data deletion, where legally applicable.
  • Withdraw consent for marketing communications.

To exercise these rights, please contact our Support Team for assistance.

6. International Data Transfers

As a global platform, your data may be processed in jurisdictions outside the European Economic Area (EEA). We implement strict security protocols to ensure that your information remains protected, regardless of where it is processed.

For inquiries regarding international data transfers, please contact our Support Team.

7. Data Retention Policy

We retain your personal data only for as long as necessary to fulfill legal, security, and regulatory obligations. Even after account closure, some data may be stored for fraud prevention, responsible gaming monitoring, and compliance purposes.

8. Privacy Policy Updates

We reserve the right to update this Privacy Policy as needed to reflect changes in regulations or business operations. Any modifications will be posted on this page, and users are encouraged to review the policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or need assistance regarding your data, please reach out to our Support Team at https://pin-stars-casino.net/.